Services & timing

• Standard Shipping — FREE (2–4 business days) after dispatch, UK-wide.
• Orders placed Mon–Fri dispatch in 1 business day (orders after 2pm or on bank holidays dispatch the next business day).
• You’ll receive tracking details by email on dispatch.

Coverage & costs

• We currently ship within the United Kingdom only.
• Standard Shipping is £0.00 on all orders. No hidden handling or packaging fees.

Delivery issues & damage

• If delayed or lost, contact us and we’ll liaise with the carrier.
• If the address was entered incorrectly, re-delivery charges may apply.
• If packaging is damaged, photograph it and contact us before use/installation; we’ll resolve via replacement or refund under our returns policy.

Support: contact@aikobaby.co.uk | 07897021795